There is often a lot of confusion when it comes to vacating your rental property.

Before Moving Out

After handing in your Notice of Intention to Leave contact your Real Estate and request a final amount owing for rent – this will ensure you are paid up to your vacate date.

On Your Last Day

Once ALL keys are returned to the agency, your property manager has a window of 3 business days for the exit inspection to be carried out. If you are interested in attending the vacate inspection, this should be pre-arranged when you hand your notice of intention to leave, to avoid disappointment.

Please note that If keys are returned later then the vacate date, you will be responsible for rent on the property until the keys are returned. Please ensure you keep this in mind when you are engaging cleaners etc. to return keys on your behalf.

A friendly reminder that the property needs to be returned in same condition as entry minus fair wear and tear. The entry condition report is used at the vacate inspection to cross check all items. The RTA has further information on cleaning. Click here for more information.

After the Vacate

After the vacate inspection is carried out, you will receive an exit condition report. If there are any items that need to be re-attended to, a 48-hour window will be available for you to re-attend any of the items listed.  The property manager will then re-check these items are completed to same standard as entry.

As you can only re-attend once, I would recommend arranging an inspection with your Property Manager to go over the exit condition report items so that they can be resolved quickly.

Always Ask

If there are large items on the exit condition report, extra time may be negotiated on the property if available – this will need to be done as soon as you receive the exit condition report to allow the negotiation to take place. Often there is schedules for new tenancies that need to be allowed for.

If items on the exit condition report are not completed to same standard as entry minus fair wear and tear, contractors may be engaged to carry out quotes/works on the property to bring it back to standard. Some items may need to have a compensation amount negotiated if the items cannot be rectified. Depending on your location, this process can take a few weeks due to contractor availability.

If you do have any queries, always speak to your property manager as soon as you can so items can be clarified and not hold up the vacate process.

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