It’s storm season again and as much as we are unable to predict natural events or disasters, we would all like to be as prepared as possible in the event that one affects us and our homes.

The season will officially run from 1 November 2019 to 30 April 2020, however, a tropical cyclone could form at any time between 1 July 2019 and 30 June 2020 and would count towards the season total.

What tenant’s need to know:

Tenants should be aware of general wear and tear to the property, and should report any fixtures which need replacing or repairing as soon as they notice the problem.

Before storm season, tenants should:

  • clear the yard of any loose materials which may become wind-blown hazards
  • secure outdoor furniture and any children’s play equipment
  • report ceiling leaks or signs of roof damage
  • report any windows and doors which don’t close properly or are not secure.

Tenants are responsible for insuring their personal possessions. Keep copies of any insurance policies in a safe place.

Emergency Repairs:

If you have an emergency repair please contact the appointed contractors noted in your General Tenancy Agreement.

If the situation is life threatening, please call 000.

Emergency repairs are:

  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
  • a fault or damage that makes the property unsafe or insecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
  • a serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.

All other repairs are considered routine repairs.

If you cannot contact the office, as a tenant, you can arrange for a qualified person to carry out emergency repairs to a maximum value of 2 weeks rent.

For more information about emergency repairs, please visit the RTA website.

Further Information:

We recommend visiting the following websites for useful tips and information on preparing for natural disasters:


At Locations Estate Agents, we would like to ensure both out landlords and tenants are well prepared for natural disasters or events that may unfold, so if you have any questions or concerns, please don’t hesitate to contact our office.